Kyle is an experienced and engaging Business Process and Supply Chain professional with operational and strategic experience, coupled with five years experience in Higher Education. With over 15 years experience in managing service supply chains, public sector processes, & humanitarian aid/non-governmental organisations; Kyle brings a breadth of perspective from multiple industries. His experience led him to research on the unique aspects of delivering world-class services to modern customers, who demand more input and control over the production process; but also bring new challenges for quality assurance in the supply chain.

Kyle is both professional and approachable, and he prides himself on his wide-span of experience in both private and public sectors. As a former presenter in radio and television & a current PhD researcher, his message is grounded in current wisdom yet delivered in an engaging and interesting way, employing a variety of teaching and learning strategies. His presentations are regularly heard by Operations Management students at the University of Exeter. Kyle is a qualified sport coach, and keenly follows sports from both the U.K. and the U.S.